The Steel Efficiency Review™ involves a study of our customers’ businesses and steel processing flow. It allows us to get closer to our customers, understand what they are doing, how they use steel and where the areas of waste and efficiency improvements are.
We are now adding to the supply chain by being more valuable to our customers. This may, for example, be a change in the way our customers order their steel so that they have more regular deliveries more often and so reduce their inventory and cash costs. Many of our customers are privately owned businesses and they often don’t have the time to take a step back and critically review their business for improvement ideas. This is where BlueScope’s knowledge and process can really help. It also provides us with the opportunity to learn much more about our customers’ real needs and issues.
Using a methodology based on the seven areas of waste – traditionally a Toyota methodology called “MUDA”, meaning waste – we have designed a steel industry first core capability and unique service offering called involving three stages:
- Business Understanding
- Steel Efficiency Review Walkthrough
- Key Findings
We aim to work with our customers to better understand how to eradicate waste in both our businesses in order to capture real value. Together we examine over production, time in waiting, transport, processing, inventory, motion and rework.
By looking closely at our businesses, we aim to identify cost and time savings, remove bottlenecks, and make incremental changes which can translate into profit improvements. There is no cost and no risk in undertaking a Steel Efficiency Review™.
Our SER® Consultants, all of whom have an average of over nine years in the industry, simply offer you recommendations on how to improve your operation, along with our service and product offer. Within two weeks a short report will be provided, detailing our findings, recommendations and cost-saving / revenue generating solutions.